Dear customers,
As your reliable managed service provider, we would like to inform you in good time about upcoming end-of-life dates for important software solutions from Microsoft, SAP and Citrix. The end-of-life date usually means the end of support – which can result in security and operational risks. Now is the right time to evaluate and implement possible migration strategies.
Agenda:
- Microsoft – EOL products 2025 and support phases
- SAP – EOL dates and support phases
- Citrix – EOL products and support phases
- What does that mean for you?
Microsoft - EOL products and support phases
The following Microsoft products will soon reach the end of support:
Among other things, Windows 10, Exchange Server 2016 & 2019 and OneNote 2016 support will end on October 14, 2025.
Windows Server 2016 will only be supplied with security updates until 12.01.2027.
Information on service life and support:
Microsoft Lifecycle website End of support in 2025 – Microsoft Lifecycle | Microsoft LearnMicrosoft Learn
Phases in the Microsoft Lifecycle Model (Fixed Policy):
- Mainstream support (approx. 5 years): New features, security updates, paid support
- Extended support: Security updates only
- Extended Security Updates (ESU): For an additional charge – up to 3 additional years with critical patches
We will be happy to advise you on a sensible migration, e.g. to Microsoft 365 or Exchange Online.
SAP - EOL dates and support phases
SAP has defined clear maintenance phases for its products. Particularly relevant:
- SAP S/4HANA: Maintenance until at least 2040
- SAP Business Suite 7: Mainstream maintenance ends 31.12.2027
- Extended maintenance possible until 31.12.2030 (subject to a charge)
- Customer-specific maintenance: Automatic after expiry – with limited support
The Product Availability Matrix shows which products are being phased out:
SAP Maintenance Strategy & PAM (Product Availability Matrix)
Phase model at a glance: (SAP Maintenance Phases)
- Mainstream Maintenance: Full range of functions and support
- Extended Maintenance: Additional maintenance at an extra charge
- Customer-specific maintenance: limited support without SLA
- Priority-One Support: Only for very high priorities (only certain products)
Citrix - EOL products and support phases
Citrix Virtual Apps and Desktops (version 2203 LTSR) reaches EOL status on 23.03.2027
Citrix Virtual Apps and Desktops (version 2402 LTSR) reaches EOL status on 15.04.2029
Official overview of all Citrix products:
Citrix Product Lifecycle Matrix Citrix Product Matrix – Citrix
Citrix defines clear milestones for each product version:
- End of Sale (EOS): Purchase no longer possible
- End of Maintenance (EOM): No patches/updates
- End of Life (EOL): No more technical support
- End of Service (EOSRV): Only for SaaS products
What does that mean for you?
Products in EOL status represent a security and compliance risk.
We recommend:
- Inventory of the systems you use
- Checking the affected versions
- Planning and implementation of a timely migration
- Talk to your service managers and customer managers about this topic.